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1. Why do you think leaders and managers need to learn the role of facilitator?
2. How is the role of facilitator distinguished from the roles of leader and manager?
3. Why is task the central element of the facilitation?
4. How might you use yourself as an instrument to help your group? What would that really look like or feel like?
5. Consider a work group to which you belong. How might you assess the level of interdependence present in the group? What could you do to help the group increase the level of interdependence?
6. What might you do to help a group make a good decision?
7. What boundaries have you encountered recently in one of your work groups? For each boundary you name, describe: a. what you could do to help people clarify the boundary; and b. whether the boundary should be maintained or pushed.
8. Consider a change at work you and others have experienced. Did you adapt to the change more quickly, about the same, or more slowly than others? Why do you think you made this choice?
* What practical suggestions in the book have helped you deal with some of your more pressing issues?
Suggestions for Further Reading: * Bell, Chip R., Managers As Mentors * Blanchard, Ken; Carlos, John; and Randolph, Alan; Empowerment Takes More Than a Minute * Lundin, William and Kathleen, The Healing Manager * McLagan, Patricia, and Krembs, Peter, On The Level: Performance Communication that Works Courtesy of Berrett-Koehler Publishers
BERRETT-KOEHLER STUDY GUIDE
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