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360 Degree Feedback : The Powerful New Model for Employee Assessment & Performance Improvement - Hardcover
As its name suggests, 360[degree] feedback assesses employee performance and development from several points of view: peers, customers, supervisors, and those who work for the employee.
As you'll discover from the many examples presented in this book, 360[degree] feedback has many well documented benefits: it gives employees and teams a clear understanding of personal strengths and areas for development; employees view feedback from multiple perspectives as fair, accurate, believable, and motivational; the flexibility of the process makes it meaningful for people at all levels - in union and nonunion environments - with proven success in such disparate fields as health care, law, manufacturing, and military operations; 360[degree] feedback enhances the effectiveness of diversity management, team-based work structures, TQM, and other broad initiatives.
Equally important, these noted authorities show you what not to do when implementing your 360[degree] feedback program. You'll see how other organizations handled pitfalls . . . analyze situations for which this method may not be appropriate . . . and find honest answers (and solutions) to common criticisms of the process.
As you'll discover from the many examples presented in this book, 360[degree] feedback has many well documented benefits: it gives employees and teams a clear understanding of personal strengths and areas for development; employees view feedback from multiple perspectives as fair, accurate, believable, and motivational; the flexibility of the process makes it meaningful for people at all levels - in union and nonunion environments - with proven success in such disparate fields as health care, law, manufacturing, and military operations; 360[degree] feedback enhances the effectiveness of diversity management, team-based work structures, TQM, and other broad initiatives.
Equally important, these noted authorities show you what not to do when implementing your 360[degree] feedback program. You'll see how other organizations handled pitfalls . . . analyze situations for which this method may not be appropriate . . . and find honest answers (and solutions) to common criticisms of the process.
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About the Author:
Mark R. Edwards, Ph.D., is CEO of TEAMS, Inc.
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- PublisherAmacom Books
- Publication date1996
- ISBN 10 0814403263
- ISBN 13 9780814403266
- BindingHardcover
- Edition number1
- Number of pages247
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360 Degree Feedback : The Powerful New Model for Employee Assessment Performance Improvement
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360 Degree Feedback - The Powerful New Model For Employee Assessment And Performance Improvement
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